This is the privacy notice of OckeysRus.com In this document, “we”, “our”, or “us” refer to OckeysRus.com Our office is at 14 Oak Close. Broughton. Northamptonshire. NN14 1NU. England.

INTRODUCTION

This privacy notice aims to inform you about how we collect and process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information. It tells you about your privacy rights and how the law protects you.
We are committed to protecting your privacy and the confidentiality of your personal information. Our policy is not just an exercise in complying with the law, but a continuation of our respect for you and your personal information. We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
Our policy complies with the Data Protection Act 2018 (Act) accordingly incorporating the EU General Data Protection Regulation (GDPR).The law requires us to tell you about your rights and our obligations to you in regard to the processing and control of your personal data.Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website or through our ongoing conversations both oral and written.

COMMUNICATING WITH US

When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need. We record your request and our reply in order to increase our efficiency. We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.

DATA WE PROCESS

Your identity includes information and other identifiers that you may have provided at some time. Your contact information includes information such as first name, last name, title, billing address, delivery address, email address, telephone numbers and any other information you have given to us for the purpose of communication or the delivery of your order.
We do not receive, hold or view your financial data in full including information such as your bank account and payment card details. We will not use or publish on our website or media sites, any words, comments, photos, images supplied by you to us without your written consent. We attempt to moderate user generated content, but we are not always able to do so as soon as that content is published. At the point of payment on our website, you are transferred to a secure page on the website of WorldPay or some other reputable payment service provider. That page is not controlled by us. We have successfully self validated compliance with the requirements of the PCI DSS and do so on an annual ongoing basis.

USE OF SITE BY CHILDREN

We do not sell products or provide services for purchase by children, nor do we market to children. If you are under 18, you may use our website only with consent from a parent or guardian.

COOKIES

Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.
Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.
Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.
Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.
When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose.
If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website.
We use cookies in the following ways:

• to track how you use our website
• to record whether you have seen specific messages we display on our website
• to keep you signed in to our website
• to record your answers to surveys and questionnaires on our site while you complete them

COMPLAINING

When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint.
If you complain about any of the content on our website, we shall investigate your complaint. If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate.
If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is.

HOW YOU CAN COMPLAIN

If you are not happy with our privacy policy or if you have any complaint then you should tell us what it is you are concerned about and we will do our best to settle things ammicably..
If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner’s Office (ICO). This can be done at https://ico.org.uk/make-a-complaint/. We would, however, appreciate the opportunity to talk to you about your concern before you approach the ICO.
However, ultimately it is your choice as to whether you wish to use our website.